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If it only took us 10 minutes to fix the problem, why should you pay for a full hour of labor? Pleasure Point Computers doesn't charge per hour; we charge per task.

No surprises.

 

Pay for services rendered
(not services attempted)

If we start a task and after a couple of hours realize we can't fix it, we don't charge you. We figure you're paying us to get the job done. The pay-by-hour plan would mean you'd have to pay the tech for the two fruitless hours he attempted to fix the problem.

With Pleasure Point Computers, it's simple: no fix = no pay

We value your time (and ours)

Since we're not being paid by the hour, it's in our best interest to get the job done quickly.

(How motivated do you think someone is who's paid by the hour?)